Frequently Asked Questions
Everything you need to know about enhancing your living space with Fittes.
What is the standard shipping timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery for large items?
Yes, white-glove delivery is available for select oversized furniture pieces. This service includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your shipment in real-time.
Are your wood products sustainably sourced?
At Fittes, we prioritize sustainability. The majority of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm.